- We will do our best to accommodate early arrivals, but please note we cannot guarantee the availability of your hotel room when arriving on early-morning flights, since regular check-in time at most hotels is usually around 3:00pm.
- Valuable items, such as passports, tickets, surplus cash, should be left in your hotel safe during day tours. For the rest of the time we suggest the use of a money–belt, and to always keep a watchful eye on your wallet and camera while you are in public places.
- Although the tap-water in Buenos Aires is drinkable, we suggest that you buy bottled water.
- Banking hours are from 10:00am to 3:00pm and shops are usually open until 8:00pm. Please note that the only official currency in Argentina is the peso ($). The $ signs stands for pesos, while USD, US$ or U$S signs represent American dollars. If you need to change your own currency into pesos we suggest doing it at banks, exchange bureaus or at your hotel. Do not exchange any money with people on the street because it is illegal. Please remember that you will be asked for your passport when you do this transaction.
- Tipping is not compulsory, but it is customary and we encourage you to do so if you feel the service has been satisfactory. Some guidelines could be: Per full day tour an average of U$S 20 is suggested as a tip for your local guide, and U$S 10 for your driver. For half-day tours, U$S10 and U$S 5 are appropriate for guide and driver respectively. Transfer guides and drivers are usually tipped at a rate of U$S 5. Tipping for luggage handling at hotels is usually U$S 1-2 per person. At restaurants a typical gratuity would be 10% of the total. Taxi drivers do not usually expect tips but is customary to round up the fare.
- Bargaining is not a common practice at shops or restaurants, prices are usually fixed except for flee markets and handicraft flees. Taxis always charge the fixed price shown by the meter, located on the right hand side of the car.
- Please do not pack any valuable items, such as camera equipment or binoculars, in your checked bags. For your flights within Argentina, you may use a small padlock for your checked baggage. Please always remember to carry a supply for your prescribed medications in your hand baggage.
- Airlines require passengers to check-in three hours prior to departure for international flights, and two prior to departure for domestic flights. Pick-up times for transfers have been therefore scheduled taking this requirement into account. We will confirm your flights, and if there are any changes we will inform you accordingly, only in the cases you take transfers with us.